« DigitalGrit is now Zeta Interactive | Main | The Google of Oz: Is big G's algo a facade? »

November 24, 2007

Tales from the hosting provider crypt: PhinHeaven.com

Do me a favor. Visit the following URL and tell me what you see?
http://www.phinheaven.com

Those who have had this happen will immediately know what's going on there and will emphatically agree with the following statement:

Having your third-party hosting provider drop the ball can be the worst thing that ever happens to your business.

Now I'm not just talking about downtime, like what occurred to thousands of RackSpace customers a few weeks back, when a truck hit a transformer feeding power to its Dallas data center. I'm referring to the utter collapse of a website due to gross negligence on the part of its third-party hosting provider.

As many of us know from experience, sites are often the target of all sorts of malicious server attacks. Reliable hosting companies, like RackSpace, are not immune to this type of attack but are typically well-prepared to handle such emergency and quickly restore data and functionality to the stricken site.

I know this because I've worked with companies that employ RackSpace's services and have quickly gotten back to normal after suffering through some sort of internet malady. I've also worked with companies that chose to go with less reliable hosting providers only to find out after the fact, that their server was not properly backed up or otherwise protected.

The result is lots of lost data, suffering search engine rankings, and in some cases, the utter collapse of what was once a great online portal.

For the record, yes I'm a fan of the Miami Dolphins (insert tasteless jokes here). The site I've referenced was considered to be, by far, the largest online fan forum for that team.

Sadly, their decision to go with a lackluster hosting provider has rendered them null and void for over a month, and has likely resulted in hundreds if not thousands of defections to competing fan sites and an overall drop in SEO presence.

Hosting is not a facet that lends itself to penny pinching. Make sure that your provider is up to the challenge of handling potentially disastrous situations. If it's not, spend the extra money to make sure that you're covered.

Otherwise, your site might be the next to find itself in the hosting provider crypt.

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d8341bff5353ef00e55070b3508833

Listed below are links to weblogs that reference Tales from the hosting provider crypt: PhinHeaven.com:

Comments

I know just what you mean. I skimped out on mine I thought $23 a month was a good deal for a VPS running under a dual Opteron. To my surprise it turned out to be a single core Athlon 64 3500+. That can sometimes be at close to a 100% IO WAIT! I reported it to them and they claimed nothing using a high load. They also sold it as Debian, and it turned out to be Ubuntu after 4 months that current flavor of Ubuntus 18month support ended!

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been saved. Comments are moderated and will not appear until approved by the author. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment

Comments are moderated, and will not appear until the author has approved them.